Mythos 2 Gravimetric scale

Has anyone had any issues with the Mythos 2?
Today the Gravimetric scale stopped responding.

Does anyone have any experience or pointers to get it running?

Update: Got it back up and running. Worked with the team over at Simonelli for about a week to pinpoint the exact error.

If anyone is looking to use this grinder, it is truly state of the art. Little to no waste, and has improved production.